Frequently Asked Questions
Find answers to common questions
Browse our properties, select your dates, and click "Reserve". You'll receive a confirmation email with all the details for your stay.
Each property has its own cancellation policy displayed on the listing page. Most properties offer free cancellation up to 48 hours before check-in. Please review the specific terms before booking.
Yes — you can modify dates or guest count by contacting us at least 24 hours before check-in. Changes are subject to availability and any rate differences.
Standard check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability.
Some of our properties welcome pets. Look for the pet-friendly tag on listings, or use the amenities filter on the properties page to find pet-friendly stays.
Parking details vary by property. Most listings include on-site parking at no extra charge. Check the amenities section of each listing for specifics.
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. Payment is processed securely at the time of booking.
Some properties require a refundable security deposit to cover any damages. The deposit amount is shown during checkout and is refunded within 7 business days after checkout if no issues are reported.
Cleaning fees, if applicable, are displayed separately during checkout so you can see the full breakdown before confirming your reservation.
We partner with select property owners who share our commitment to quality. Reach out through our Contact page with details about your property, and our team will get back to you within 48 hours.